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Participant
June 20, 2023
Question

Can't upload photos to Lightroom Mobile from gallery (Android)

  • June 20, 2023
  • 1 reply
  • 1117 views

On lightroom mobile I can't upload pictures from my gallery anymore. It shows that they're getting uploaded but they don't appear in my lightroom gallery

 

 

 

{Title edited by Moderator}

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1 reply

Ranjisha Sengupta
Legend
June 21, 2023

Hi @Silia30620145lxp9 

 

Welcome to the community!

I understand it's frustrating to encounter problems while using the application. Rest assured; I'm here to listen and help you troubleshoot the issue.

Which version of Lightroom Mobile and Android are you using? How much free storage space do you have? Is this happening with a particular file format?

 

Ensure that Lightroom has the necessary permissions to access your device's gallery. Go to your Android device's Settings > Apps > Lightroom > Permissions, and make sure the "Storage" permission is enabled.

Also, try clearing the cache in Lightroom, go to the app settings, and look for the option to clear cache or temporary files. Clearing the cache can help resolve any issues related to temporary data stored by the app.

 

If the issue persists, you can try uninstalling and reinstalling the Lightroom app on your Android device. This can help resolve any software-related issues or corrupted files causing the problem. Before reinstalling, make sure to back up any important photos or presets.

 

Let us know how it goes.

 

Best,

Ranjisha

Participant
June 28, 2023

It solved my problem! Thank you very much for the support 🙂