Can't view shared albums in Lightroom Desktop

Forum|Forum|21 days ago
June 11, 2026
2 replies
20 views

I used to be able to see albums shared with me in the desktop version of Lightroom, but no longer can after update. In the web version, I can see albums shared with me but can’t filter by photo’s I’ve hearted.

RuishiroAuthor

Participant

As I said I’m able to see shared albums just fine in the Web version. I see the album you shared but with no images in it. I cannot select “Shared Photos”. My issue is in the desktop version.

Sameer K

Community Manager

Thanks for the updates, @Ruishiro. Before proceeding, please check whether all images & edits have synced as expected in Lightroom Web (https://lightroom.adobe.com).

If you’re on macOS, try these suggestions:

Ensure Lightroom has the required permissions on macOS: macOS:https://adobe.ly/3WfrQf2
Choose Go > Go To Folder in the Finder window and type ~/pictures. Locate a bundle named Lightroom Library.lrlibrary.
Right-click or control-click this bundle and choose Show Package Contents. You'll find a folder inside it with a long cryptic string of numbers and letters (for example: d1a4f88d2b534c7d91022136fd182532). Open that folder.
In the folder, move out all the files named Managed Catalog.[anything] to the Mac's desktop.
Launch Lightroom.

Let me know how it goes. Thanks!

Sameer K

(Type '@' and type my name to mention me when you reply)

RuishiroAuthor

Participant

I’m running lightroom on a Windows PC, not a Mac.

Sameer K

Community Manager

Hey, @Ruishiro. Welcome to the Lightroom Community. I'll help you figure this out.

In Lightroom desktop, while in the Cloud View > Select Shared > Shared with Me, Shared Images & Shared Albums should appear.

If it does not help, please include screenshots of what you see.

Thanks!
Sameer K
(Type '@' and type my name to mention me when you reply)

RuishiroAuthor

Participant

There is no option for “Shared with Me” under the Shared tab.

Sameer K

Community Manager

Thanks for adding the screenshot. Please verify if you see a similar structure in Lightroom Web (https://lightroom.adobe.com) using the same email account.

I’ve shared a test image with you on the account you’ve used for community.

Let me know if it appears in Shared With you once you’ve accepted the invite.

Thanks!
Sameer K

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