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Participant
January 30, 2023
Question

Cancel my subscription

  • January 30, 2023
  • 1 reply
  • 183 views

So i went to cancel my subscription and it showed I had a photography plan in place which I was unaware - it was wanting to charge me £44 to cancel. I swapped onto the lightroom plan as far as i'm aware to try and bypass this cost. Now it won't let me cancel this - it says you'll be able to manage this plan soon. How do I cancel this please. 

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1 reply

Jim Wilde
Community Expert
Community Expert
January 30, 2023

We can't sort out subscription problems here on this forum, you will need to speak to Customer Care.