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Participant
May 1, 2023
Question

Cancelling lightroom subscription is impossible?

  • May 1, 2023
  • 1 reply
  • 533 views

Been using lightroom for a couple of years now and i dont need it anymore. Have been trying to cancel the subscription, but it always shows me the page / text " problem about your requiry". I live in finland and text is in finnish too. i tried to look for help but the only link i found was th link i used originally to find a way to cancel the subscription.

 

So i'd like to say tis kinda sucks big time - i need to cancel so all help is higly appreciated.

 

TIA

 

Heidi

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1 reply

Victoria Bampton LR Queen
Community Expert
Community Expert
May 2, 2023

How did you buy the subscription in the first place? On Adobe's website? Or in the Mac App Store?

Victoria - The Lightroom Queen
Participant
May 17, 2023

Hi Victoria,

 

I don't remember, it was years ago. But probably from Adobe's website.

Heidi

Victoria Bampton LR Queen
Community Expert
Community Expert
May 19, 2023

If you purchased from Adobe, you should be able to cancel from here: https://account.adobe.com/. There's more information here: https://helpx.adobe.com/uk/manage-account/using/cancel-subscription.html

Victoria - The Lightroom Queen