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S
Shibin P P
Participant
May 21, 2021
Question

Cannot export from Lightroom mobile, error Export Failed

  • May 21, 2021
  • 1 reply
  • 653 views

Hi,

I have been trying to export a file to my device, but every time I try exporting it a display message says export is failed. I export using the option Highest quality available (have plenty of storage). Please help me on this issue.

Also the app is updated to the latest version available.

This topic has been closed for replies.

1 reply

Akash Sharma
Akash Sharma
Legend
May 25, 2021

Hi there,

 

Sorry to hear that you cannot export images to gallery in Lightroom mobile. 

 

Which version of Lightroom mobile are you using? Are you using an Android or iOS device? Are you getting any error message while exporting the images?

 

Are you running into this issue with the same images or occasionally with any image?
Does it still occur on the latest version?

 

Would you mind sharing a screenshot illustrating the issue?

 

Thanks,

Akash

S
Shibin P PAuthor
Participant
May 25, 2021
yes.
i still happens. and sometimes when click "save to device", the app
automatically re-opened. and image Not in gallery either..
find some solution...

the version and error is in this image 👇
Akash Sharma
Akash Sharma
Legend
May 28, 2021

Hi there,

 

Sorry that the issue still persists.

Somehow the screenshot or image didn't get attached. Would you mind attaching it again so we may take a look at it?

 

Thanks,

Akash

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