Cannot import camera photos into iPad lightroom

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Hello, the past few days I haven't been able to import photos from the camera to Lightroom on the ipad. I do not think it's a connection problem as I can import my camera photos to Lightroom on my Mac laptop and I can see the camera connection on my ipad through ipad files folder. If anyone can help me, that would be awesome!!

{Moved from Lightroom Cloud to Lightroom Mobile & Apple TV Forum by Moderator}

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C

Charlie.DCorrect answer

Adobe Employee

Can you check if Lightroom has device access enabled? Go to iOS Settings.app > Privacy > Files and Folders > Lightroom and see if that switch radio button is on?

J

jabraham

Inspiring

I had this problem and I had to hard-reboot my iPad — TWICE. It's worked ever since.

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Philip Henry22316325iiha

Participant

hello i just bought new camera from sony on desktop version there is an update you can edit the photos but on ipad cannot import and edit when you will give us an update to able to edit

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C

Charlie.DCorrect answer

Adobe Employee

Can you check if Lightroom has device access enabled? Go to iOS Settings.app > Privacy > Files and Folders > Lightroom and see if that switch radio button is on?

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