Skip to main content
Shanna_S
Participant
February 4, 2023
Question

Cannot open pictures in lightroom [Ver. 6.1]

I tried to uplaod some presets, but it did not work. It says files are not valid. Since then my Lightroom cannot add any pictures anymore. I tried to uninstall the Lightroom and install it again, but it did not work. 

I have attached the picture of the error. Can someone help me out with this issue? 
PS. I am not really very good in the Technical aspects of LR, I just use it for pictures editing. Thanks in advance. 

This topic is closed to new replies. Start a new post to keep the conversation going.

4 replies

Jim Wilde
Community Expert
Jim WildeCommunity Expert
Community Expert
February 5, 2023

Can you post a screenshot of the Lightroom Preferences>Local Storage tab? Use the Insert Photos icon to attach the screenshot, don't post a link.

Translate
Shanna_SAuthor
Participant
February 5, 2023

Hi Jim, thank you for your reply, but I have solved the issue. I am not sure how, maybe by cleaning the cashe in my LR preference... but it works now. 🙏🌻

Translate
Jim Wilde
Community Expert
Jim WildeCommunity Expert
Community Expert
February 5, 2023

It may be that you are short of disk space on the drive where new imports are copied to (Lightroom first copies the imports to it's own designated location, and it's from there that they get uploaded to the cloud). The default location is on the system drive, which is often not the largest drive, which can thus result in space problems. If you have a larger drive available (internal or external) it might be a good idea to change the location for locally stored originals....you can do that using the Lightroom Preferences>Local Storage tab.

Translate
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices