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Participant
November 25, 2022
Question

Cannot restore

  • November 25, 2022
  • 3 replies
  • 228 views

I recently resubscribed to my lightroom for the premium features but its not letting me use it. On my galaxy store it says the subscription was purchased but says subscription expired on light room. It gives me an error also when I try to restore purchases. Please help!! 

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3 replies

Sean McCormack
Community Expert
Community Expert
November 25, 2022

That sounds like a communication error with the Galaxy store. Have you connected with them? 

Sean McCormack. Author of 'Essential Development 3'. Magazine Writer. Former Official Fuji X-Photographer.
Participant
November 25, 2022

Where do you exactly go for that? I don't see an option on galaxy store 

Sean McCormack
Community Expert
Community Expert
November 25, 2022

There's a contact link on this page relating to Lightroom for Samsung

 

https://helpx.adobe.com/ie/lightroom-cc/kb/manage-subscription-samsung-galaxy-store.html

Sean McCormack. Author of 'Essential Development 3'. Magazine Writer. Former Official Fuji X-Photographer.