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Participant
October 1, 2020
Question

Cant access or upload photos on to light room when offline

  • October 1, 2020
  • 2 replies
  • 284 views

I have this problem since I updated my lightroom, I can't upload or edit photos using lightroom when I'm offline.

I'm signed in, so that's not the problem.

What can I do to solve this?

This topic has been closed for replies.

2 replies

Theresa J
Community Expert
Community Expert
October 2, 2020

I assume you are using Lightroom, not Lightroom Classic. You need to be online to use Lightroom because Lightroom stores your photos in a cloud. If you know you will be offline, you can set up an album to store photos locally so you can work when you are offline.

https://helpx.adobe.com/lightroom-cc/using/save-share-photos.html

Scroll towards the bottom of this page to learn how to store an album locally.

Akash Sharma
Legend
October 2, 2020

Hi there,

 

Sorry that you cannot edit or upload images in Lightroom when offline. 

 

What type of device are you working with? Desktop or mobile? Also, what is the exact version of Lightroom you're using?

 

Please ensure that you are running the latest version of Lr app on your device.

 

Try creating a new collection (when you are offline)on your device and make sure sync is enabled, then connect to a WiFi network and check it it works.

 

Thanks,

Akash