Cant start lightroom or photoshop

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this error appears, re-install or PS or LR or adobe cloud did not help

Windows

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Ranjisha Sengupta

Legend

Hi @olko_koval

Thanks for reaching out. Let's try to solve this. Please share a few more details.

Which version of Lightroom and Photoshop are you using? Do you get this error at launch?

Did you try cleaning/ reinstalling the Creative Cloud Desktop app?

Please try launching the application as administrator in Windows.

We're here to help, just need some info.

Best,

Ranjisha

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olko_kovalAuthor

Participant

Hi!

I tried everything, reinstalling, changing permissions for folders and files, and re-installed PS, LR and adobe cloud, I also used administrator rights and an admin account of windows. It does not start at all. I did everything you listed and even more. Nothing helps

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