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K
kliniskf65835865
Participant
August 4, 2020
Question

Cant sync between Lightroom iOS and web cloud

  • August 4, 2020
  • 3 replies
  • 294 views

Why won't Lightroom on iOS not sync to the Adobe Cloud? It says Trial Expired, but I have 1TB available  in my Adobe Enterprise plan... 

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3 replies

C
Adobe Employee
Charlie.D
Adobe Employee
August 10, 2020

Hello, I will send you a direct message with more info shortly.

    99jon
    99jon
    Legend
    August 4, 2020

    Are you using a personal Adobe ID or corporate? Are you signed-in to the desktop or web app with the same ID used on iOS?

    Can you connect from a web browser at the following link?

    https://lightroom.adobe.com/

    K
    kliniskf65835865Author
    Participant
    August 5, 2020

    I'm using a corporate ID with my work email as login. Yes I am signed in with same ID. No, the link shows a message "Trial Expired". But I can acces the folders, Lightroom app on iPhone just won't sync.

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