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Participant
December 21, 2021
Question

Cant take my acc to pro

  • December 21, 2021
  • 1 reply
  • 163 views

I was bought a year off acc

And possible to user 

then now i cant take acc to pro

its tell me i did not purchase but i did before 

This topic has been closed for replies.

1 reply

nikunj.m
Legend
December 23, 2021

Hi,

 

We're sorry about the trouble with Lightroom. The ID you have signed in to the commnuity with doesn't show a subscription registered under it. Did you purchase the subscription through our website or through the Apple App store?

 

If you have a different ID that you subscribed using, try signing into the app using that.

 

Regards,

Nikunj