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Tony917
Participant
March 2, 2026
Question

Certain “auto” presents I have do not register or work whenever I try to use them on the mobile/ipad app

  • March 2, 2026
  • 0 replies
  • 13 views

I have “auto” presents that automatically brighten up the exposer/tone for images. These presents don’t work on any mobile device app. I used them on my iphone and iPad and it doesn’t load or register the present. It doesn’t let me click it. I can see from the thumbnail on what it would look like on the thumbnail but nothing happens to the image. I can “undo” it but it doesn’t change the image still. The presents work on computers and desktop version but not any mobile app device. If I login online through my iPad and request a desktop version, the presents load and work fine. I tried deleting and reinstalling the app multiple times, signing out and logging it, clearing the cache, restarting the devices, but nothing works for the mobile devices