Skip to main content
Participant
April 3, 2024
Question

Change Adobe account of LR Mobile with unsynced photos.

  • April 3, 2024
  • 1 reply
  • 134 views

 

I continued to use LR mobile on my Android phone after my subscription ran out. Now I have another payed Adobe CC account. I would like to change from my old account to my new payed account on LR Mobile.

 

When I click logout I get the message "your photo's might be deleted", so I did not log out.

 

How do I log into my new account, keeping the unsynced photos + edits that are now on the mobile app so I can get them synced to my PC? 

This topic has been closed for replies.

1 reply

Rikk Flohr_Photography
Community Manager
April 3, 2024

Contact Adobe Customer Care about the possibility of assets between accounts. 

https://helpx.adobe.com/contact.html 

Rikk Flohr: Adobe Photography Org
Participant
April 12, 2024

I'm sorry, but this is the general contact page of Adobe...