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Ewa276455134b7s
Participant
December 20, 2022
Question

charged for free trial

  • December 20, 2022
  • 2 replies
  • 211 views

Hi, I was charged for the trial period, I canceled my subscription before it ended. How to solve this problem?

 

 

This topic has been closed for replies.

2 replies

Rick Spaulding -
Rick Spaulding -
Legend
December 22, 2022

Hi, Sorry you're having trouble. Your subscription was purchased through Apple. Here are instructions for requesting a refund from Apple: https://apple.co/38W7RMM

I hope that helps.

Ranjisha Sengupta
Ranjisha Sengupta
Legend
December 20, 2022

Hi there,

 

Thanks for reaching out. From where did you download the application? Can you share your registered email ID as DM? 

How did you cancel the subscription? 

Did you get any confirmation messages?

We're here to help, just need some info.

 

Regards,

Ranjisha

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