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Participant
May 4, 2023
Question

Client proofing galleries gone?

  • May 4, 2023
  • 3 replies
  • 1947 views

The client proofing icon at the bottom of lightroom.adobe.com seems to have disappeared. Does this feature no longer exist? It caused a major problem following a photo shoot yesterday as my client was expecting the same gallery in which they could tick their selections.

lightroom.adobe.com isn't working at all at the moment (not loading) so I can't check again today.

I can't find any support or instruction material, only YouTube tutorials, so perhaps it's been killed.

If that's the case I'll be very disappointed. Lightroom needs the feature!

 

This topic has been closed for replies.

3 replies

Participant
November 1, 2024

I'm having this issue - in lightroom (web) the button on the bottom left to turn on proofing doesn't exist (there are no buttons bottom left). 

I've got Collaborative Proofing turned on in 'technology previews' but this just enables a button on the right hand side to view the proofing and comments.  But that just takes you to a page saying, 'Enable Proofing to view selected photos and comments'.

I've tried toggling Collaborative Proofing on and off in technology previews and logging in and out - but all to no avail.  Does anyone know how to resolve this?

Jim Wilde
Community Expert
Community Expert
November 1, 2024

There was a recent update to the LrWeb UI, the icons that used to appear horizontally at the bottom left of the page are now listed vertically at the top right of the page, with the proofing icon shown as per this screenshot:

 

Participant
November 1, 2024

Thanks! 

This was the button on the right hand side that I was referring to but it just took me to a page saying, 'Enable Proofing to view selected photos and comments' and I couldn't see where to turn proofing on.  I've now found it's in the share menu - where the menu options change on this proofing view - something I hadn't realised.

selondon
Community Expert
Community Expert
May 4, 2023

Also check it's turned on in Technology Previews, which can be found under your account icon....

 

https://lightroomkillertips.com/new-lightroom-collaborative-proofing-feature/

Participant
May 8, 2023

It's now reappeared after various manoeuvres. lightroom.adobe.com not loading in most browsers, but that's another problem!

Participant
November 1, 2024

What were the various manouvers?  I can't get the icon to show even after doing everything I'm told I should (including turning it on in 'technology previews').

selondon
Community Expert
Community Expert
May 4, 2023

I can still see it at http://lightroom.adobe.com/

 

You'll have to be 'in' an Album and then it's the icon below which is at the bottom of the page: