Clients asked to sign in randomly when I share images from Lightroom Desktop

Forum|Forum|4 years ago
May 25, 2021
2 replies
1592 views

Can anyone tell me why when i send the link from lightroom (not classic) to a client that it sometimes asks them to login or sign up ?

I am guessing that it means sign into say google rather than lightroom. Some clients get the link and see the images others it asks to log or sign in, hence thats what makes me wonder if your signing in to google ?

How to

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Rob_Cullen

Community Expert

From the Synced Collections in Lightrom-Classic:

If your Synced Collection is 'Private' then anyone you 'Invite' must have an Adobe account and [Sign -In]

If you 'Make Collection Public' then anyone with your 'Public' Link can open the link and view the photos without an Account or needing to [Sign-In]. But this then does not allow any on-line collaboration with a Client.

Regards. My System: Windows-11, Lightroom-Classic 15.3, Photoshop 27.5, ACR 18.3, Lightroom 9.3, Lr-iOS 10.4.0, Bridge 16.0.3 .

P

pauls98105404Author

Participant

Thank you for your help

Akash Sharma

Legend

Hi there,

Thanks for reaching out.

It would be better if you recommend your clients to create a free Adobe account by signing up. This would keep a consistency and they will not be asked to sign in with other services each time you share images with them.

For details, please refer this article: https://helpx.adobe.com/lightroom-classic/help/share-comment-feedback-collaborate.html

Thanks,

Akash

P

pauls98105404Author

Participant

Thank you for the advice much appreciated.

Paul

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