Cloud Storage Full - Lightroom doesn't show storage purchased additionally

Forum|Forum|4 years ago
January 19, 2022
2 replies
332 views

Hey guys, quick question, my Lightroom storage was 100GB and full so I upgraded to 1TB in Creative Cloud but in Lightroom it doesn’t seem to be syncing, it still says 100GB / full. Anyone know how to fix this?

{Thread title edited by moderator}

macOS

This topic has been closed for replies.

A

Alison249200380k0k

Participant

Hey I am having this exact problem, signed out, deleted app, and still nothing. Did you find a solution?

nikunj.m

Community Manager

Hi,

We're sorry about the trouble with Lightroom not showing the updated storage. Have you tried to sign out of the Creative Cloud desktop app & sign back in to check if that helps? If not, close all apps, then try signing back in to check if that helps.

Regards,

Nikunj

G

georgee88939222

Participant

I'm having the same problem. I'm so frustrated that there is only a button to grow my staorage plan, but nothing to review and clear my cloud storage. Adobe shows it's empty, but the program will not work becase it shows full. I agree with the other comments that there continues to be a lot more emphsis on growing monthly subscriptions than making it easier to use.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded