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Collections not syncing with Lightroom Mobile

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I cannot sync my collections with lightrooom mobile. No albums are appearing even though I have followed all steps on Lightroom cc. Please help!

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A

amandaMarianneCorrect answer

Participant

Hi

The newest ..I seem to have resolved the issue. I was signed in with a different email address on my desktop and mobile ... not sure how that happened or was even possible. Thanks a lot.

Sent from my iPhone

K

Katerina28447796qyy1

Participant

Hello

I'm not able to sync my lightroom mobile presets to my account. Can you help me?

Thanks

Katerina

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Rikk Flohr-Retired

You’ve posted to a very old thread. It is highly unlikely that the issue described in this thread, though not impossible, is the same issue which you are currently experiencing. Rather than resurrect an old thread that is seemingly similar, you are better posting to a new thread with fresh, complete information including system information, a complete description of the problem and step-by-step instructions for reproduction.

In the unlikely event the issue is the same, we will merge you back into the appropriate location.

Thank you!

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Rikk Flohr: Adobe Photography Org

selondon

Community Expert

Which version of Lightroom CC are you using?

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A

amandaMarianneAuthorCorrect answer

Participant

Hi

The newest ..I seem to have resolved the issue. I was signed in with a different email address on my desktop and mobile ... not sure how that happened or was even possible. Thanks a lot.

Sent from my iPhone

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