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2 replies

Sameer K
Community Manager
Community Manager
February 10, 2023

I've checked your account & you currently don't have an active subscription to Lightroom. Lightroom stores everything on the cloud if you have an active subscription.

 

You can try to sign out & sign in to the Lightroom app with any other email account that you might have used to sign in to Lightroom to find the existing data.
Check this thread for an in-depth understanding of how Lightroom manages its data: https://community.adobe.com/t5/lightroom-ecosystem-cloud-based-discussions/p-lightroom-for-mobile-lost-files-and-or-presets-after-uninstalling-reinstalling-app/td-p/12962474

Thanks!
Sameer K

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Ian Lyons
Community Expert
Community Expert
February 10, 2023

Post moved from Lightroom Classic to Lightroom Ecosystem

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