Skip to main content
Known Participant
March 8, 2020
Answered

Conflicting info regarding canceling my subscription

  • March 8, 2020
  • 1 reply
  • 616 views

Hello,

 

I know that if I cancel my subscription all my cloud data will eventually be deleted. My question is what happens to Lightroom Classic. I know that I loose access to the develop module (and presumably the Print module). Will I still be able to open Classic and view images in my catalog? I read that I can still do this however Adobe Support tells me that I will get an error message if I try to open Classic after my subscription is cancelled.

 

Can someone verify which is correct. I'm not confident Adobe Support really understood what I was asking.

 

Thanks.

This topic has been closed for replies.
Correct answer JohanElzenga

You will lose the Develop module and the Map module, not the Print module. Yes, you can still view the images, export them, print them and even import new images. You might get regular warning messages that your subscription has expired, but you can simply click away those warnings. They are not error messages and they won't stop you from using Lr Classic.

1 reply

JohanElzenga
Community Expert
JohanElzengaCommunity ExpertCorrect answer
Community Expert
March 9, 2020

You will lose the Develop module and the Map module, not the Print module. Yes, you can still view the images, export them, print them and even import new images. You might get regular warning messages that your subscription has expired, but you can simply click away those warnings. They are not error messages and they won't stop you from using Lr Classic.

-- Johan W. Elzenga
Known Participant
March 9, 2020

Thank you.