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January 5, 2024
Question

Content-aware healing on HEIC image shows as white spots in Photo Grid view

  • January 5, 2024
  • 2 replies
  • 1159 views

Issue: Content-aware healing on HEIC image shows as white spots in Photo Grid view

Lightroom Version Number: 7.1.2 (20231210-1901-9bac95f Build)
OS Version Number: Windows 11 Home Single Language, v23H2

Steps to reproduce:

1. Import an HEIC image from the Device tab in Lightroom Mobile v9.1 (on iPhone 12 mini).
2. Open Lightroom (cloud ecosystem) on PC.
3. View the imported HEIC image in Detail view and select the Healing tools.

4. Select the Content-Aware Remove tool (selected by default - in itself, this tool works brilliantly, I love it) and apply a correction, either by spot-click or click-and-drag.

5. Return to Photo Grid view.

Expected result: The edited HEIC image is displayed in the Photo Grid view with edits applied.
Actual result: The edited HEIC is displayed in the Photo Grid with edits applied, but each Content-Aware Remove tool edit is also visible, with the healed area visible as a white overlay on the image.

 

Thanks,

 

Tom

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2 replies

Rikk Flohr_Photography
Community Manager
January 5, 2024

I cannot replicate what you are seeing.  Lr 7.1.2 on Win 10 using HEIC files from iPhone 7 Pro Max. 

The likeliest cause is an out-of-date video driver.  Please go to your video card manufacturer's website, download their latest driver and give that a try. 

Rikk Flohr: Adobe Photography Org
Atomdocs
AtomdocsAuthor
Participating Frequently
January 6, 2024

I updated my integrated video driver and my GPU driver to the latest versions. I bought the Apple HEVC codec from Microsoft Store. The problem persists.

 

I don't think this is necessarily a driver issue, because when I view the image in Detail view, everything is fine. But as you can see from the attached image, the thumbnail image below the Detail view shows the problem - is this using a form of Grid View? I think Grid View in Lightroom is the problem.

 

[Edit: the red arrow is my annotation 🙂 ]

 

Thanks,

 

Tom

Rikk Flohr_Photography
Community Manager
January 9, 2024

Update AI Settings kind of does work, and kind of doesn't...

I tried it on one image, and in Grid View, the white overlay spots disappeared. However, in Detail View, the spots returned as black marks (see "Detail-View-1") attached. I can refresh them to correct this, but then the original issue returns. Additionally, these black spots are visible after export to JPG.

Starting from the original problem, refrehsing the healed marks removed the white spots, and I found that switching on HDR for an affected photo removed all the white spots (kind of like a global refresh inside the photo?). When I switched HDR off again, the white spots did not return. However, this only worked for the current session - restart Lightroom and the problem returns.


When you activate HDR editing, healing spots made while in SDR mode will appear like this; they will also turn up if you Heal in HDR and then switch back to SDR mode. They will be darker or lighter, depending upon which direction you are going. You need to refresh AI components after switching between SDR/HDR modes to make the artifacts disappear. 

Compounding this, Film Strip Previews, Grid Previews, and other non-edit views do not currently support HDR rendering. This means that those views can show artifacts when you are in HDR mode for an image.  This should get better at the next release. I cannot share the ETA. 

For now, the next release should address some of this. Until then, you must update your AI components as you toggle between SDR and HDR and ensure that you do so immediately before exporting. 



Rikk Flohr: Adobe Photography Org
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AtomdocsAuthor
Participating Frequently
January 5, 2024

[Reply deleted, sorry, got mixed up about something else]