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Samuel Schultz
Participant
June 23, 2023
Question

Continuous loading after opening app offline

  • June 23, 2023
  • 2 replies
  • 256 views

I travel alot, and Lightroom is my go-to editing app because of its portable nature, all the features packed and downloaded. But despite this LR doesn't load? Hopefully this is a bug, because the editing works fine offline, just not if you start it up that way.

 

Kind regards,

Samuel

This topic has been closed for replies.

2 replies

Sameer K
Community Manager
Community Manager
June 29, 2023

Hey, @Samuel Schultz. Welcome to the Lightroom Community. I'll need more information to help you figure this out.

 

Do you import images while you're travelling offline? Does your entire Lightroom library appear to be in loop or does this happen with certain albums or recent imports?

Log on to Lightroom Web (https://lightroom.adobe.com) and ensure everything is synced to the cloud. Once sure, uninstall Lightroom from the mobile device > restart the device > Install Lightroom again & check if the issue exists. 

 

If the issue does not exists at the a couple of intial launches, try importing a bunch of images & then let them sync > go offiline, restart the device without internet & see if the issue appears again.

 

Thanks!
Sameer K

 

Samuel Schultz
Participant
June 27, 2023

Any opinions or thoughts from the developers and community?