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federnet
Participant
January 25, 2024
Question

Corrupted DNG files on Samsung Galaxy S24 Ultra

  • January 25, 2024
  • 2 replies
  • 2790 views

When capturing photos directly from Lightroom in DNG format, on Samsung Galaxy S24 Ultra, they get corrupted. From within camera they look OK just after capture, but when trying to access them from library, I am getring only purple and violet vertical stripes.

    This topic has been closed for replies.

    2 replies

    T
    TomCody
    Participant
    February 11, 2024

    I'm seeing the same thing.

    When you capture photos directly from Lightroom on mobile, I don't think you get a choice on which lens to use, and it uses the main "Galaxy S24 Ultra Rear Wide Camera", the 200mp camera, but DNGs are saved as 12.4mp.

    I have another camera app (ProShot) I use that allows to use all 4 back cameras. Also saves all DNGs around 12.4mp. Three of the cameras work fine saving DNGs, but the DNGs from the "Galaxy S24 Ultra Rear Wide Camera" have the same issues on this camera app as well.

    So the issue may not be with Adobe.

    I'm not sure who is responsible for taking the 200mp of raw data from that sensor and trimming it down to 12.4mp of raw data for the DNG? (Android OS?), but I suspect that when this is happeing, the process is not taking in to account the possiby different bayer pattern for the 200mp sensor? A complete guess on my part.






    M
    MATTHEW36361010xpif
    Participant
    March 27, 2024

    I've seen the same issue when using their expert raw camera app. I can fix most of the issues by doing lots of extra editing in the color mix section, so I believe this is something that Adobe could look into and offer better support for. Please consider!

     

    Here's an example

    How the raw photo looks in the gallery app.

     Here is how it is rendered in Lightroom

     

    M
    MATTHEW36361010xpif
    Participant
    April 22, 2024

    Samsung fixed the issue with an update to the Expert RAW camera app. Once you install the update, going to settings and disable the lossless raw option.

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    January 29, 2024

    Hey, @federnet. Welcome to the Lightroom Community. I'll clarify this for you.

     

    We're yet to release an update with the full support on Lightroom mobile for the whole S24 line-up on Lightroom mobile(iOS/Android). You can try shooting RAW images from the device camera & edit them on a desktop with Adobe Camera Raw v16.1.1, as it has full compatibility as of last week.

     

    Check here to learn more: https://adobe.ly/49erXLq

     

    Thanks!
    Sameer K

    F
    federnetAuthor
    Participant
    January 30, 2024

    I hope that you will be able to add HDR display compatibility as well.
    Thanks for the update.

    BR

    Piotr

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