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A
ashish_gupta6508
Participant
October 23, 2024
Question

Couldn't open editable version

  • October 23, 2024
  • 2 replies
  • 601 views

Anytime I open a picture in the app, it gives an error that unable to open an editable version, please go back and try again.

    2 replies

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    February 13, 2025

    Greetings all,

     

    Adobe Lightroom Mobile product updates are released.  The February release updates contain a fix for this issue. 

    Updates will be available via the Apple App Store. Note that it can take several days for some customers to receive a notification of an available update via their App Store.

     

    Thank you for being so patient.

    Rikk Flohr: Adobe Photography Org
    R
    rohan_9943
    Participant
    March 17, 2025

    Could not open an editable version of the photo. Please go back and try again.

    R
    Community Manager
    Ritika ChandraniCommunity Manager
    Community Manager
    October 23, 2024

    Hey @ashish_gupta6508, 

    Could you please confirm if you're using the application in offline mode? This will help me better understand the issue.

    Additionally, if you're comfortable, would you be able to share the file with me? This would allow me to investigate further and assist you more effectively. If you prefer, feel free to send it via direct message for privacy. ^Ritika 

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