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some_cleaning
Participant
November 11, 2019
Question

Couldn't Resend to Adobe Portfolio

  • November 11, 2019
  • 2 replies
  • 346 views

After update to the lastest Apple Mac Store version, all albums synced Adobe Portfolio doesn't work any more, I clicked the resend button in every album, it just said "Original Photos must be synced", but all photos has been synced and backed up.

 

What should I do? Right now I can't update any photos to my Portfolio website.

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2 replies

JohanElzenga
Community Expert
JohanElzengaCommunity Expert
Community Expert
November 17, 2019

Looks like the update caused the connection between your Lightroom and Portfolio albums to become lost. The easiest solution might be to delete the albums at Portfolio and then sync them again from Lightroom.

-- Johan W. Elzenga
    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    November 17, 2019

    See if this helps.

    https://help.myportfolio.com/hc/en-us/articles/115002167713-If-I-make-an-edit-to-my-Lightroom-album-how-do-I-update-those-changes-on-Portfolio-

    Nancy O'Shea— Product User & Community Expert
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