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tiffanys89997673
Known Participant
July 9, 2020
Question

Crash after update

  • July 9, 2020
  • 22 replies
  • 3675 views

I've seen a lot of threads with people experiencing this, but I haven't been able to find a solution. I'm operating on a 2020 MacBook Pro and in the new Lightroom CC June update, Lightroom crashes every time I go to edit. It happens every single time. Going back to a previous version of Lightroom does not fix the issue. I have some clients waiting for me to finish editing photos, so I didn't know if anybody had a solution or if a bug fix update is coming from Adobe soon. 

 

Here's the crash report error: 

Crashed Thread: 33 Denoise_CR6 (thread index 2)


Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00007fe113c00400
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [731]

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    Chasie5DC2
    Participant
    October 25, 2020

    Constant crashing. I thought it was my older Mac, so I bought a new one. LR made this computer crash hourly. I have uninstalled LR, rebooted computer, reinstalled Mac OS, and spent 4 hours with Apple support. 

    A
    Axelle13
    Participant
    September 10, 2020

    I'm experiencing the same thing. Have to force quit + restart the app at least twice a day. It is incredibly annoying... I hope Adobe are aware and working on a solution.

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