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J
Jojolbarjot
Participant
August 3, 2020
Answered

Crash with corrector tool

  • August 3, 2020
  • 1 reply
  • 449 views

Hello,

 

I subscribed for Premium account on the Lightroom mobile but when I want to use the corrector tool my app freezes then i have to restart it. 

Could you Check and fixe it 😉 

Your sincerly.

This topic has been closed for replies.
Correct answer Jojolbarjot

Ok,

what would be helpful:
If you tap on the cloud icon before starting to edit with the healing tool, do you see any item explaining that the app is working with something.
E.g. importing or processing images?

Also, does it help to make the size of the healing brush smaller, and e.g. zooming in more?
What size do you have set now?

thanks,
Ignacio


I'm sorry Ignacio,

 

I think I found the solution. The cloud wasn't ready I think.

Thanks for your time and your advice. 
joris 

1 reply

I
Ignacio B.
Participating Frequently
August 3, 2020

Hi,

sorry to hear about this.
It would be very helpful if we could get information about what OS and device you are on.

Thanks,
Ignacio

J
Jojolbarjot Author
Participant
August 3, 2020

Hello,

 

Thanks for your answer, I Forgot this information. 
My device is an IPhone 7, so it's IOS.

Thanks for your help and reactivity. 

Joris

I
Ignacio B.
Participating Frequently
August 3, 2020

Ok,

what would be helpful:
If you tap on the cloud icon before starting to edit with the healing tool, do you see any item explaining that the app is working with something.
E.g. importing or processing images?

Also, does it help to make the size of the healing brush smaller, and e.g. zooming in more?
What size do you have set now?

thanks,
Ignacio

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