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Participant
August 9, 2025
Question

Crashing adobe

  • August 9, 2025
  • 1 reply
  • 99 views

My Lightroom keeps crashing - any tips?

I've restarted a bunch of times 

1 reply

Photopetsch
Known Participant
August 11, 2025

Mine too. Are you on Windows?

I work on a Asus Vivobook Pro with a Nvidia GeForce GTX 4060. 

It only crashes using LR. No other programs.

Sameer K
Community Manager
Community Manager
August 13, 2025

Hey, @energetic_face2710. Welcome to the Photoshop Community. I'll help you figure this out. I couldn't find crash reports submitted with the account you've signed in to the community with. If you see a crash dialogue, submit it with your Adobe ID. Check here for more steps: https://adobe.ly/3Wpjx0B 

 

Please update Lightroom to the latest version via the Creative Cloud desktop app. Does Lightroom crash after a specific series of steps or edit operations?

 

If Lightroom crashes when using specific tool sets such as Denoise, Masks, or Enhance, it could be a GPU-related issue on Windows. For now, follow the steps here to troubleshoot the GPU: https://adobe.ly/4aNMIjk

 

You can also monitor the Windows Event Viewer > Windows Logs > Application Logs to check for error reports and share them here. 

 

@Photopetsch - I've responded to your thread directly.

 

Let me know how it goes. Thanks! 
Sameer K

(Type '@' and type my name to mention me when you reply)