Crashing adobe

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My Lightroom keeps crashing - any tips?

I've restarted a bunch of times

Windows

Photopetsch

Known Participant

Mine too. Are you on Windows?

I work on a Asus Vivobook Pro with a Nvidia GeForce GTX 4060.

It only crashes using LR. No other programs.

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Sameer K

Community Manager

Hey, @energetic_face2710. Welcome to the Photoshop Community. I'll help you figure this out. I couldn't find crash reports submitted with the account you've signed in to the community with. If you see a crash dialogue, submit it with your Adobe ID. Check here for more steps: https://adobe.ly/3Wpjx0B

Please update Lightroom to the latest version via the Creative Cloud desktop app. Does Lightroom crash after a specific series of steps or edit operations?

If Lightroom crashes when using specific tool sets such as Denoise, Masks, or Enhance, it could be a GPU-related issue on Windows. For now, follow the steps here to troubleshoot the GPU: https://adobe.ly/4aNMIjk

You can also monitor the Windows Event Viewer > Windows Logs > Application Logs to check for error reports and share them here.

@Photopetsch - I've responded to your thread directly.

Let me know how it goes. Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)

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