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Participant
July 5, 2020
Question

“Create Preset” is grayed out

  • July 5, 2020
  • 2 replies
  • 1112 views

I recently bought presets and whenever I try to create them, the "create preset" button is grayed out. 

This topic has been closed for replies.

2 replies

greule
Inspiring
July 13, 2020

From what I can see, it looks like that the app is in a signed-out state but not showing the correct UI. Could you try to force quit and restart the app and thereafter re-ign-in via the Lr Settings. After that could you try to re-import the dng again let me know if its now working. -Guido/ lr Mobile QE

selondon
Community Expert
Community Expert
July 5, 2020

What version of Lightroom are you using, Desktop or Mobile? And on what platform?