Creating presets greyed out

Forum|Forum|6 years ago
June 17, 2020
2 replies
354 views

Hello! I ordered presets off of Etsy, but when I share them with Lightroom, the app is not allowing me to create the presets. My phone is up to date and everything. Can anyone help? Photo attached I show the create preset button unavailable. Thank you!

{Moved from Lightroom Cloud to Lightroom Mobile & Apple TV Forum by Moderator}

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I

Ignacio B.

Participating Frequently

Hi,

please try out our 5.3.1 release and let us know if it helped.

Thanks,
Ignacio

T

Thibeval

Participant

Hi same problem for me! Help please 💪🏻

I

Ignacio B.

Participating Frequently

Hi,

you will only be able to copy the settings once you have loaded the image.
The screen shot shows that you are still downloading or loading the image.
Please share a screen shot once you've tapped on the cloud icon, it normally gives more info.

Thanks,
Ignacio

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