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zach.photo
Participant
July 5, 2020
Question

Creative cloud 1TB plan not showing on Lightroom

  • July 5, 2020
  • 1 reply
  • 682 views

So a while back I purchased the adobe Photography plan that included 20gb of storage, I thought I would just use it and wait for the storage to run out, so today, when it did I decided to upgrade to the 1TB plan when I upgraded it still told me that I needed to upgrade my storage in the Lightroom app (I don't use classic) but it shows it in Creative cloud instead, It's making syncing photos A LOT more difficult and I really hope I can find a fix to this. hopefully, someone out there is able to help me with my problem. Thanks, have a great day.

  

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1 reply

Ian Lyons
Community Expert
Community Expert
July 5, 2020

If you haven't already done so, log out of your account then back in again. Normally, that's sufficient to refresh the account settings. 

zach.photo
Participant
July 5, 2020

Yeah, I have tried that several times and it hadn't worked

Participant
March 9, 2024

I'm also having this problem.