Cropping - Fit zoom option is broken

Forum|Forum|1 month ago
May 29, 2026
4 replies
92 views

When I go to crop an image in Lightroom, the default zoom level of ‘Fit’ appears broken.
Every other options works as expected. Reclicking on ‘Fit’ does not resolve issue, nor does selecting a different option and switching back to fit. It’s been an issue for a couple months, the only thing that fixes it is going back to older versions of the software. Please advise

M4 Pro, Lightoom 9.3+

A

artanner13Author

Participating Frequently

The issue is still occurring on latest version.
I have uninstalled, remove preferences, and deleted the catalog multiple times on the latest version with no improvement.
Issue doesn’t not occur on 9.2

Screen Recording 2026-06-26 at 11.37.49 AM.mov

Anshul_Saini

Community Manager

Thank you for sharing the screen recording and for confirming that you’ve already tested across multiple versions, @artanner13.

I followed the workflow shown in your recording, but I haven’t been able to reproduce the behavior on my end so far.

To help us investigate further, could you please share the following:

System Info: Go to Help > System Info, click Copy, and paste the contents here.
Diagnostic Log: Go to Preferences> Account > Hold option key and Generate Diagnostic Log (recommended), then upload the generated log to Google Drive, Dropbox, WeTransfer, or a similar file-sharing service and send me the download link via DM (click my profile and select Send Message).

Also, could you please confirm whether this issue occurs with all image formats or only specific ones, such as RAW, JPEG, or TIFF? Additionally, could you tell me what the resolution of your screen is? If you're using an external monitor, please share the make and model and let me know how it's connected, whether via a dongle, a direct HDMI connection, Type-C to Type-C, or a Type-C to DisplayPort cable.

Thanks again for your help.

Best,
Anshul Saini

A

artanner13Author

Participating Frequently

The issue only seems to occur with smart previews synced from Classic, local files seem fine. (I tried jpeg, png, tiff and CR3 and they were fine)
Standard M4 16’’ screen - 3456 x 2234

I also completely deleted the library and reinstalled Lightroom but it didn’t help.

A

artanner13Author

Participating Frequently

Hello,
The issue occurs on Lightroom 9.3 & 9.3.1.
I have tried reset preferences and that did not resolve the issue.

Anshul_Saini

Community Manager

Hi @artanner13,

Thanks for confirming. Since the issue does not occur in 9.2 but does in both 9.3 and 9.3.1, resetting preferences also did not help. The next thing I’d like you to try is updating to Lightroom Desktop v9.3.2 and checking whether the behavior persists there.

If the issue continues in 9.3.2, could you please share a short screen recording showing:

• Opening an image
• Entering Crop mode
• Selecting “Fit” zoom
• The incorrect behavior occurring

That will help us compare it against expected behavior and report it directly to the product team if needed.

Also, please confirm whether this happens on all images or only specific file types (RAW, JPG, TIFF, etc.)

Best,
Anshul Saini

A

artanner13Author

Participating Frequently

All versions newer than 9.2 have this issue.
I had tried multiple times to uninstall and remove preferences and delete the catalog to start fresh.
The only thing that works is reverting back to 9.2

Screen Recording 2026-06-26 at 11.37.49 AM.mov