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johnalan
Participant
October 25, 2020
Question

Cropping issue

  • October 25, 2020
  • 6 replies
  • 236 views

After the latest update for October after I crop my picture and go to edit the picture itself,it squishes the picture. I have to click to another picture and then go back and it resolves itself.

 

Before the update this was not going on

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6 replies

Gibworth
Participant
October 29, 2020

I'm having a similar issue since the latest update. For me the Crop & Rotate tool has stopped working completely. No matter what changes I apply, they disappear when I return to the main edit window. Adobe support were unable to resolve the issue. Being unable to do basic things like this makes me feel I'm not really getting good value for my £9.98 per month...

Sam Fish
Participant
October 29, 2020

I have this exact same issue. The first time it happened I tried to solve it with the 'versions' button at the bottom of the screen, but that's not working anymore either. I don't know what to do now...

And like you said, we're paying full price every month. This stinks.

TomBuckscop
Participant
October 27, 2020

same for me, but click the before/after button twice. second click brings up the crop.  hope its a error they can fix.

 

VFXChris
Participant
October 26, 2020

I'm having the same issue sinve the last update. However changing to another picture has no effect, it still squashes the image rather than crop it.

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