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R
risman3795
Participant
December 14, 2023
Question

ctrl+ not working in LR 7.1.2

  • December 14, 2023
  • 1 reply
  • 241 views

Using new LR 7.1.2 on current version of Windows 10 64 bit. Ctrl+ doesn't enlarge photos. Ctrl- does seem to reduce them, but once reduced can't enlarge with ctrl+.

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1 reply

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
December 14, 2023

It is working for me Win 10 - Lr 7.1.2 both reduce and enlarge. 
A preference reset is the first stop: 

 

This procedure works for both Lightroom Classic and Lightroom Desktop.

If you are using Lightroom Desktop, it can change your local storage location. Please review this setting after resetting preferences. 

 

Reset Procedure:

1. Close Lightroom.

2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom.

3. Overwrite the Preferences when prompted by the dialog.

4. Close Lightroom.

5. Restart Lightroom.

 

Rikk Flohr: Adobe Photography Org
R
risman3795Author
Participant
December 15, 2023

No change.

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
December 16, 2023

It is likely, then, to be an OS/Driver issue. Ensure Windows, Video Drivers, and any other device drivers are current. Don't rely on Windows Update to do this. Especially with your video driver, go to the manufacturer's site to get the latest. 


Failing that, a clean reinstall might be a prudent next course of action:

 

Clean Lightroom Install Procedure

Close Lightroom

Restart the computer

Use the Adobe Creative Cloud App to uninstall Lightroom

Restart the computer

Install Lightroom via the Creative Cloud App without launching any other programs.

Restart the computer

Launch Lightroom

Wait 5 minutes

 

Rikk Flohr: Adobe Photography Org
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