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T
TJ Millar
Participating Frequently
January 3, 2018
Answered

Custom Sort not working

  • January 3, 2018
  • 1 reply
  • 7832 views

It looks so easy in all the YouTube tutorials, and sounds so easy in the instructions, but I cannot make any changes to the order of any of my albums. When I try to drag an image, all I get is the circle with the cross through it, indicating I can't do that. (I don't get the error message that I've seen in some of the YouTube tutorials.) I have made test albums that contain only images shot on the same day and coming from the same sub-folder, but still nothing. I have noted that the custom sort option in the preferences is only available for albums and not folders - the option just doesn't seem to do anything even when it's available and checked.

I'm new to LR, so possibly missing something obvious, but everything else seems so intuitive and easy that I find it hard to understand why sorting images would be so difficult.

I read in a forum for LR classic that someone had solved bugs associated with new upgrades by re-building the catalog, but if the images are located in the LR cloud, that's not going to help (or be possible), is it? I have tried uninstalling and re-installing LR, with no effect. Any other suggestions would be appreciated.

This topic has been closed for replies.
Correct answer Jim Wilde

That's not correct. If you create an album, an option to Custom Sort shows up between Star Rating and Reverse Order when you view the images in that album. If you view any of the options under My Photos (All Photos, Recently Added, or By Date) or a Folder created under the Albums heading, the custom sort option isn't there. That's fine, and similar to earlier versions where you couldn't sort folders which contained sub-folders. You had to go to the sub-folder level to custom sort - now you can only custom sort within an album.

The problem is not that the option doesn't exist (it would be crazy for Adobe not to provide a custom-sort option, version 1.1 notwithstanding) - the issue is that the option isn't working, at least not for me. I would like to know if it's working as expected for anyone else, or if anyone else has found a way to make it work.


I think you'll find that you cannot set a Custom Order in LRCC, but choosing that as a sort order will display any Custom Order which has been set elsewhere. At this time you can set a Custom Order on the synced collection in LR Classic, or in the synced album in LR Web, and it looks as though it should be possible in the LRCC for iOS app as well (but I've figured that out yet).

1 reply

Neox99
Neox99
Legend
January 4, 2018

May I suggest you let us know which iteration of Lr you are using: Lr Classic CC or Lr Creative Cloud (Lr CC) and the version # thereof?

T
TJ MillarAuthor
Participating Frequently
January 4, 2018

Latest version of Lr CC.

Neox99
Neox99
Legend
January 4, 2018

The reason I asked the version is so I could test like versions:

Lr CC does not have sort options listed in Preferences. It has:

Account

Local Storage

General

tabs with no mention of 'sort' on any of them.

There is a 'sort order' list (bottom near left) that has:

Import Date

Modified Date

Star Rating

Reverse Order

but NO 'custom sort'

May I suggest that some of the videos/tutorials you refer to are for using Lr Classic CC?

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