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Participant
September 18, 2024
Question

Delete content

  • September 18, 2024
  • 2 replies
  • 115 views

Hey guys 

Adobe delete all my content on Lightroom Mobile.

1500 Photos...

any idea what I should do?

This topic has been closed for replies.

2 replies

JohanElzenga
Community Expert
Community Expert
September 19, 2024

As you marked 'iOS' and 'iPhone' as topics: Do you use the free version of Lightroom mobile and did you uninstall/reinstall it for some reason? The free version of Lightroom mobile stores the images inside the app package, so if you uninstall the app, you'll remove the photos too. The only option you will have in that case is to restore your phone from a backup.

 

-- Johan W. Elzenga
Participating Frequently
September 19, 2024

Hey rodriscarvalho,

 

We're sorry for the trouble. I'll need more details to help you. 

What version of Lightroom and operating system are you using?

Do you have any backup? 

Where is your catalog stored in internal and external drives? 

 

Please try login and check here in Lightroom Web: https://adobe.ly/3TAutqd

 

Thanks, 

Shivani