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Question

Denoise

8 replies
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Hi,

recently, I discovered that, in my LR cloud version, denoise Ai dont work atall,, before and afther progress noise on my pictures are the same.

please help!

Br

Roman

macOS

M

MRHaero

Participant

I have a similar issue. Before or after adding a photo, my Denoise is grayed out with the triangle and exclamation marks.

Lightroom version: 9.4.1 arm64 [ 20260625-0318-d30e963 ] (Jun 24 2026)

Operating system: macOS
OS Version: macOS 26.5.2 (25F84)
Application architecture: arm64
Computer model: MacBookPro18,1 / Apple M1 Pro
Logical processor count: 10

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M

MRHaero

Participant

I just re-downloaded Lightroom after several years due to frustration, and now I can’t even choose Denoise before or after I download a photo.

How do I fix this please?

Lightroom version: 9.4.1 arm64 [ 20260625-0318-d30e963 ] (Jun 24 2026)

Operating system: macOS
OS Version: macOS 26.5.2 (25F84)
Application architecture: arm64
Computer model: MacBookPro18,1 / Apple M1 Pro
Logical processor count: 10

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Jim Wilde

Community Expert

What message do you get when you click on that triangle icon?

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M

MRHaero

Participant

As the youth say, “my bad”. I was mistakenly using a jpeg, not raw, file…

Thank you for your note.

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yamato713108855

Community Expert

What is your OS and Lightroom version?
Please tell us your operating environment.

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R

Roman_Labas2280Author

Participant

Hi,
My os sistem is macOS Sequoia 15.5 / macbook pro M1/16gb ram,
My LR is cloud based version 8.3.1 20250505-2344-4fb7147 Build
Ps.since my first report, ai denoise work out yesterday ( on cloud,not local), and today malfunctioned again..
Br&thx!
Roman

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yamato713108855

Community Expert

It's possible that the new version has a bug that causes noise to prevent it from being used.
There has been no official announcement, so I can't confirm this.
If possible, try reverting to the previous version and using it.

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