Denoise doesn't update across the catalog and constantly requires AI updates

Question

Whenever I apply the denoise feature in batch with auto-sync, it takes a full 15 minutes to process all the images, but the effect only seems to apply to the selected one. It constantly requires "AI updating" that only works individually. Furthermore, when I return to the first edited image, it already requires an AI update again.

Also, when launching the app, a "Can’t update AI" error pops up. I have already reviewed the standard troubleshooting steps:

I have full access to the scratch disk.
There is plenty of disk space available.
I have restarted the app multiple times.

I have no idea how to solve this issue, and it makes editing with AI essentially unusable. I read online that a corrupted .lrcat (or .lrtemplate) file might be causing this, but I believe only the support team can actually manage this fix. Could you please assist?

CMass · Answer

Hey @Rodrigo25382828c3up,

This error usually indicates Lightroom is having trouble saving or updating AI edit data.

Please try these two troubleshooting steps first:

Clear the Camera Raw cache under Preferences > Performance
Optimize the catalog via File > Optimize Catalog

If the issue continues, please go to Help > System Info, copy the information into a text file, and attach it to your next response so we can investigate further.

^CM

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