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December 19, 2025
Question

Denoise Freezes and/or GPU Timeout

  • December 19, 2025
  • 1 reply
  • 187 views

I just began using the denoise feature as I am experimenting with Raw photos. It was working fine for a few days, took 30 sec - 1 minute per photo. Then it began freezing up the program. It will also sometimes bring up the warning from my GPU that it has timed out. After that, nothing will work on LR and I have to force close it.

 

I have read tons of posts on this all over the web and wacthed videos. I have:

- Updated OS

- Updated driver

- Updated LR

- Downloaded chip-sets

- Uninstalled and reinstalled LR

- Tried every Performance setting in LR (GPU custom, auto, off)

 

My laptop is barely over a year old and it is intended for gaming so I thought I would have no issues with editing hundred of large photos and now, use denoise. I am just curious, is it my GPU? Can it really not support this?

I am about to lose it(mentally) because I cannot finish editing my gallery I need to!

 

Lightroom version: 9.1 x64 [ 20251204-1659-82a72fd ] (Dec 4 2025)
NGL Version: 1.42.0.5
WF Version: 8.1 c099553
VF Version: 1.0.164
HIL Version: 40501
CAI Version: c2pa-c/0.6.0 c2pa-rs/0.46.0
PH Version: 5.2.3
Adobe GSDK Version: 1.4.0.171
CR Version: 29.0.0.202506270808_710830c

Operating system: Windows 11
OS Version: Windows 11 Home (2009)
Application architecture: x64
System architecture: x64
Computer model: HP HP OmniBook Ultra Laptop 14-fd0xxx / AMD Ryzen AI 9 365 w/ Radeon 880M
Logical processor count: 20
Processor speed: 1.9 GHz
Real memory available to Lightroom: 32063.3 MB
Real memory used by Lightroom: 1725.4 MB (5.3%)
Virtual memory used by Lightroom: 2413.2 MB
Memory cache size: 3555.5 MB

Internal Camera Raw version: 18.1 [ 2420 ]
Maximum thread count used by Camera Raw: 11
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 414MB / 13983MB (2%)
Camera Raw real memory: 415MB / 32063MB (1%)

Display: 2240x1400
System DPI setting: 144 DPI (high DPI mode)
Dark Mode: No
Desktop composition enabled: Yes
Input types: Multitouch: Yes, Integrated touch: Yes, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info: DirectX: AMD Radeon(TM) 880M Graphics (32.0.12010.10001)
Graphics Processor Detail: loaded: Yes, supported: Yes, compute: Yes, init: I3_GPU4, hard: success, soft: success, al: No, dl: No
OS Media Capability: true

Application Folder: C:\Program Files\Adobe\Adobe Lightroom CC
Settings Folder: C:\Users\klynn\AppData\Roaming\Adobe\Lightroom CC
Library Folder: C:\Users\klynn\AppData\Local\Adobe\Lightroom CC\Data

1 reply

Rikk Flohr_Photography
Community Manager
December 19, 2025

We’ve reviewed the email address you use with this forum and found no crash reports in our system.

 

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s? Microsoft’s?

 

Rikk Flohr: Adobe Photography Org
December 19, 2025

Lightroom doesn't bring up a crash report. In both instances whether LR freezes, or my GPU brings up the timeout warning - Lightroom stops working and I have to force close it with ctrl alt dlt.