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Lane23499113pawo
Known Participant
November 6, 2023
Question

Denoise in LRC and ACR takes 20-30 minutes to process

  • November 6, 2023
  • 3 replies
  • 1841 views

The new denoise is great - but takes 30 min or more to process a photo.  My system info below. I don't know if its a hardware problem or ???

OS Name Microsoft Windows 11 Pro
Version 10.0.22621 Build 22621
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-DIMD9MC
System Manufacturer Dell Inc.
System Model XPS 8940
System Type x64-based PC
System SKU 09C5
Processor 11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz, 2501 Mhz, 8 Core(s), 16 Logical Processor(s)
BIOS Version/Date Dell Inc. 2.11.1, 2/24/2023
SMBIOS Version 3.2

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    3 replies

    GoldingD
    GoldingD
    Legend
    November 7, 2023

    //EDIT//NOTE//

    For those members looking at this Discussion. In my reply below, the pertinent part turned out to be how the monitor is connected to the computer. Apparently missing or no GPU.

     

     

    Graphics Processor Info: DirectX: Intel(R) UHD Graphics 750 (31.0.101.4502)
Graphics Processor Detail: loaded: Yes, supported: Yes, compute: Yes, init: I3_GPU3, hard: success, soft: success, al: No, dl: No

     

     

    Hmm, memory for GPU not listed.

     

    Ok, that particular controller is perhaps a Integrated Video Controller? As opposed to an actual Discrete

    GPU? And has no memory of it's own?

     

    If so, then LrC does not support it for AI and other advanced features that use the GPU.

     

     

    Model XPS 8940

     

     

    But is that computer a Desktop as opposed to a Laptop? Does it perhaps have a separate GPU card installed?

     

    Link below specs for that PC (I think) looks like a proper discrete GPU should exist.:

     

    https://www.dell.com/support/manuals/en-us/xps-8940-desktop/xps-8940-setup-and-specifications/gpu%E2%80%94discrete?guid=guid-d6248aeb-4661-44f3-84d0-9c79f6dcd32c&lang=en-us

     

    INQUIRY/REQUEST

     

    Can you in Lr, bring up your preferences, and look at the performance tab, and post a screenshot of that? Should look something like:

    Ohhh.....

    A Odd THOUGHT

     

    How is your monitor connected to your computer? Specifically what port on the back of the computer is it connected to?? A port on the GPU card? Or a video port off the motherboard?

     __________________________________________________________

    About that Intel Integrated video chip:

    https://www.techpowerup.com/gpu-specs/uhd-graphics-750.c3766

    About Discrete vs Integrated:

    https://www.asus.com/content/discrete-vs-integrated-laptop-gpu-which-one-to-choose/

     

     

     

     

    L
    Lane23499113pawoAuthor
    Known Participant
    November 7, 2023

    OK. This is intersting.....First:  This is a desktop, not laptop.  Dell tells me that the existing GPU board is descrete - but I am questioning that.  Looking at the computer back, the only monitor connections (I have two) are on the motherboard, based on your picture and mark ups. I do not see any connections on a GPU board, or any pci boards at all.  This has got to be an issue, I am thinking....See picture: 

    Screenshot as you requested (If I got the right one):

    Now, since I started this inquiry, I found info from Dell on compatible GPU cards. It is at: https://www.dell.com/support/manuals/en-us/xps-8940-desktop/xps-8940-setup-and-specifications/gpu%E2%80%94discrete?guid=guid-d6248aeb-4661-44f3-84d0-9c79f6dcd32c&lang=en-us

    Please tell me if I'm getting this wrong - but I think that I need to find the right card and install it.

     

    Adobe's minimum and recommended specs are here:  https://helpx.adobe.com/lightroom-cc/system-requirements.html

    Where do I go from here?  And thank you SO much for the help

    GoldingD
    GoldingD
    Legend
    November 7, 2023

    Where did you get that computer from?

    When?

    Did it include a manual?

     

    Because the GPU is clearly not installed. (if it came with one)

     

    I think that at Dell, you can lookup your specific computer based on serial number (ahh, a service tag, should be on a printed label) and see exactly what you got, at links to manuals, drivers, etc.

     

     

    GoldingD
    GoldingD
    Legend
    November 6, 2023

    Moderator

    Please move this authors post to the Lightroom Ecosystem (Cloud-Based)

     

     

     

    Lightroom version: 7.0 x64 [ 20230927-2320-8b251c5 ] (Sep 27 2023)

     

     

     

    L
    Lane23499113pawoAuthor
    Known Participant
    November 7, 2023

    Did this get moved?  Still looking for help on this - thanks to all

     

    dj_paige
    dj_paige
    Legend
    November 6, 2023

    Could be you have an old and slow GPU. What GPU (and what driver version NUMBER) do you have?

     

    L
    Lane23499113pawoAuthor
    Known Participant
    November 6, 2023

    OK, I'm not well versed on this.  All I find in my system info is Intel UHD Graphics 750. I don't even know where to look for the driver info - sorry.  Computer is less than 2 years old however....

    Keith Reeder
    Keith Reeder
    Participating Frequently
    November 6, 2023

    Open LightRoom; click Help > System Info..., paste the contents here. 

     

    (But with that said, "Intel UHD Graphics 750" is likely to be woefully underpowered for Lr's AI functions, from what I can find out about it.)

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