Denoise not working

Forum|Forum|6 months ago
September 14, 2025
1 reply
139 views

Hi everyone,

I’m experiencing an issue with TheNoise in lightroom Desktop (not Classic): the amount slider just doesn’t load, even though I’m using RAW files, the latest version of Lightroom, and a MacBook Pro M1. I’ve followed the same workflow I used before, but it’s not working this time.

Has anyone else run into this? Any idea what might be causing it?

Thanks in advance for any help!

macOS

nikunj.m

Legend

Hi, thanks for reaching out, and we're sorry about the delay in responding to you!

Please go to the Help menu in Lightroom, then System Info, and copy the text. You can share the info with us by either pasting it as a reply here or in a text file and sharing the file with us.

It would be helpful if you could share a screenshot or a screen recording of the behavior you're experiencing.

Thanks,
Nikunj

P

Pablo22574842r85lAuthor

Inspiring

Hi Nikunj,

Thank you for getting back to me. I’ve attached the System Info from Lightroom (copied directly from the Help → System Info menu) as requested, along with a screenshot of the behavior I’m experiencing.

As you can see in the screenshot, the problem is that even though I click on Denoise, it seems to load the option, but afterwards the Amount slider remains disabled and no noise reduction is applied. I have also verified that the photo is a .RAW file, as I have always done over the years.

This behavior has never occurred in my previous edits; Denoise was always applied correctly. It is true that these were other versions of Lightroom. This is the first time I have seen this new Denoise mode, and the problem appeared starting with it.

Please let me know if you need any additional details to help troubleshoot the issue.

Versión de Lightroom: 8.5.1 arm64 [ 20250821-1548-c6398d5 ] (Aug 21 2025)
Versión de NGL: 1.41.0.11
Versión de WF: 7.4 a9dfbad
Versión de VF: 1.0.154
Versión de HIL: 40501
Versión de CAI: c2pa-c/0.6.0 c2pa-rs/0.46.0
Versión de PH: 5.2.3

Sistema operativo: macOS
Versión de SO: macOS 14 (23A344)
Arquitectura de la aplicación: arm64
Modelo de equipo: MacBookAir10,1 / Apple M1
Cantidad de procesadores lógicos: 8
Memoria real disponible para Lightroom: 8192,0 MB
Memoria real usada por Lightroom: 267,0 MB (3,2%)
Máximo de memoria usada por Lightroom: 1245,0 MB
Tamaño de memoria de caché: 1501,7 MB

Versión interna de Camera Raw: 17.5 [ 2318 ]
Número máximo de subprocesos que usa Camera Raw: 5
Optimización de SIMD de Raw de cámara: Neon
Memoria virtual de Camera Raw: 414MB / 2048MB (20%)

Pantalla: 2880x1800

Información de procesador gráfico: Metal: Apple M1
Detalles del procesador gráfico: cargado: Sí, compatible: Sí, computar: Sí, inicializar: I4_GPU3, duro: success, blando: success, al: Sí, dl: No
Capacidad de medios del SO: true

Carpeta Aplicación: /Applications/Adobe Lightroom CC
Carpeta de ajustes: /Users/pabar/Library/Application Support/Adobe/Lightroom CC
Carpeta Biblioteca: /Users/pabar/Pictures/Lightroom Library.lrlibrary

Thanks,

PABLO

CMass

Legend

Hey! @Pablo22574842r85l

Apologies for the delayed response. It appears you're using a version of your operating system that is two years old. We recommend updating your system, as this will also update your GPU drivers—which are likely the cause of the issue.

^CM

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