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Participant
February 6, 2023
Question

Desinstale por error adobe Lightroom

  • February 6, 2023
  • 1 reply
  • 120 views

Hola, mucho gusto. Tengo un problema y es que por error desinstale la app adobe Lightroom. Cuando volví a ingresar mi cuenta me percate de que desaparecieron todas las fotos, presets, ajustes y demás.

Necesito solución ya que toda mi confianza y mi trabajo está hay. Porfavor pido que para esto haya solución. 

Muchas gracias.

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1 reply

Sameer K
Community Manager
Community Manager
February 6, 2023

I've checked your account & you currently don't have an active subscription to Lightroom. Lightroom stores everything on the cloud if you have an active subscription.

 

You can try to sign out & sign in to the Lightroom app with any other email account that you might have used to sign in to Lightroom to find the existing data.
Check this thread for an in-depth understanding of how Lightroom manages it's data: https://community.adobe.com/t5/lightroom-ecosystem-cloud-based-discussions/p-lightroom-for-mobile-lost-files-and-or-presets-after-uninstalling-reinstalling-app/td-p/12962474

Thanks!
Sameer K