Desktop and mobile

Question

Sorry. I'm new to this so im learning. I purchased premium on my desktop for the 9.99/month. It says the mobile comes with the plan. But it wants me to purchase a seperate subscription for mobile. Why?

and everytime I turn off my computer it says it can't find my Lightroom and I need a new subscription. But under my phone subscriptions it says it's still active. I'm going crazy and getting so angry

Charlie.D · Answer

The plan that includes Lightroom Desktop does also include Lightroom Mobile. You should not be asked "to purchase a seperate subscription for mobile" as long as you sign into Lightroom Mobile with the correct account -- on mobile, you must sign into Lightroom using the same email address you used for Lightroom login on the desktop.

"everytime I turn off my computer it says it can't find my Lightroom and I need a new subscription"

--I don't understand. Can you elaborate, or share a screenshot?

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