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Participating Frequently
December 19, 2022
Question

Desktop Syncing 1 non-existent photo

  • December 19, 2022
  • 1 reply
  • 239 views

I'm not sure how to fix this, but it's been happening since CC 2021. 

Lightroom says I have 1 photo syning and it never finishes. When I click on "View" to see what it is, there are no photos to view.  

I have tried rebuilding the cache, and uninstalling/reinstalling Lightroom CC but to no avail.

It's not really a hinderence, but it's very frustrating to never have a "fully synced" library.

 

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1 reply

Michael J. Hoffman
Community Expert
Community Expert
December 19, 2022

Can you try using a web browser to go to lightroom.adobe.com and view your images there? Often I will find an image there that hasn't fully synced (usually shows up as a black photo) and I can delete it from there and reimport it (taking care to have a backup copy on my desktop so I don't lose it). 

Participating Frequently
July 19, 2023

Thank you for the suggestion, and sorry for the long overdue reply.

Unfortunately that also didn't work. Only after I eventually backed up and started a new catalogue did it fix itself.