Different Cloud limits on my 3 devices

2 replies
244 views
Translate

My Macbook shows a cloud limit of 1T, but my iPad and iPhone only show a limit f 100GB.

This topic is closed to new replies. Start a new post to keep the conversation going.

C

Charlie.DCorrect answer

Adobe Employee

Hello @BruceMFloyd

I do see 1 TB of LR cloud storage for your account. It sounds like you may be signed into LR on iPhone/iPad with a different account. Please confirm you are signed in with the same email address on all devices.

C

Charlie.DCorrect answer

Adobe Employee

Hello @BruceMFloyd

I do see 1 TB of LR cloud storage for your account. It sounds like you may be signed into LR on iPhone/iPad with a different account. Please confirm you are signed in with the same email address on all devices.

Translate

B

BruceMFloydAuthor

Participant

Thank you Charlie D.
Yes you are correct. I had inadvertently registered under different accounts.
I have deleted the appropriate apps and reinstalled under the Adobe account.
Problem solved!
Thank you for your helpful advice.
Cheers
Bruce Floyd
brucefloyd@westnet.com.au

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.