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BruceMFloyd
Participant
July 3, 2024
Answered

Different Cloud limits on my 3 devices

  • July 3, 2024
  • 1 reply
  • 229 views

My Macbook shows a cloud limit of 1T, but my iPad and iPhone only show a limit f 100GB.

This topic has been closed for replies.
Correct answer Charlie.D

Hello @BruceMFloyd 

I do see 1 TB of LR cloud storage for your account.  It sounds like you may be signed into LR on iPhone/iPad with a different account.  Please confirm you are signed in with the same email address on all devices.

1 reply

C
Community Manager
Charlie.DCommunity ManagerCorrect answer
Community Manager
July 8, 2024

Hello @BruceMFloyd 

I do see 1 TB of LR cloud storage for your account.  It sounds like you may be signed into LR on iPhone/iPad with a different account.  Please confirm you are signed in with the same email address on all devices.

B
BruceMFloydAuthor
Participant
July 8, 2024
Thank you Charlie D.
Yes you are correct. I had inadvertently registered under different accounts.
I have deleted the appropriate apps and reinstalled under the Adobe account.
Problem solved!
Thank you for your helpful advice.
Cheers
Bruce Floyd
brucefloyd@westnet.com.au
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