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V
vedagonzalez
Participant
June 1, 2020
Question

DNG Converter will not open

  • June 1, 2020
  • 1 reply
  • 943 views

I successfully downloaded the DNG Converter.  It shows up in my start menu and my task bar, but when I try to click or double-click on it, it will not open.  Have I missed something?  I appreciate any help.

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1 reply

JP Hess
JP Hess
Inspiring
June 1, 2020

You indicate that you downloaded the DNG converter. But did you actually run the installation process to install it on your computer?

P
Pat16B8
Participant
November 6, 2020

I have the same problem, and yes, I did the download and install. Odd thing, as the guy above, it's visible from the Start menu, but when I go to Apps (Windows 10), it does not show there. I'm at a loss.

Rob_Cullen
Community Expert
Rob_CullenCommunity Expert
Community Expert
November 6, 2020

So if it is visible on the Start Menu- what is the problem? Can you NOT click on the Start Screen icon?

What do you mean by "go to Apps"?

 

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
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