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Participant
October 27, 2025
Question

DNG file from Honor 200 unusable

  • October 27, 2025
  • 2 replies
  • 122 views

Hi,

After installation of LR on my New Honor 200, I am unable to display DNG file record de by the back camera.

JPG recording works fine, but I dont nedd LR to record JPGs... Front camera DNG are fine too.

 

I have switched off and on my phone, nothings better. Idem with cache cleared and set to 50 GO.

Here is whatbI get : an horrible dark purple pattern !

 Screen shot of a rear camera DNG file recorded by LR

 

Can somebody help me to solve this problem?

Thank you in advance !

Jean-François 

2 replies

Srishti Bali
Community Manager
Community Manager
November 19, 2025

Hi @Jean-François_mimo

 

Sorry for the delayed response. I truly appreciate your patience. I hope things have improved for you. If you are still having trouble, could you please share the DNG images where the issue is occurring? The link you provided does not allow for downloading, making it difficult to access and import.

 

Regards,

Srishti

Sameer K
Community Manager
Community Manager
October 27, 2025

Hey, @jean-fran�ois_mimo. Welcome to the Lightroom Community. I'll need sample images & details to recreate this.

Is this image shot using Lightroom's in-app camera, or using your Phone's DNG output?

 

Please use the Lightroom in-app Camera to shoot in DNG. You can also click and hold on the Lightroom icon to launch Lightroom Camera: https://adobe.ly/4geooZ6

 

If you're using your camera's DNG, it may not work as the RAW output from the specific device is currently not supported: https://adobe.ly/3WptqKI

 

Thanks!

Sameer K

(Type '@' and type my name to mention me when you reply)

Participant
October 27, 2025
Hi Sameer,

Thank you for your quick answer !

Yes, I shot this image with Lightroom in-app camera (as I did before with
my previous phone a Google Pixel 3).

I join the resulting file to this mail:
https://lightroom.adobe.com/shares/3f63696ad0a5423f809d4418f5309f93

Best regards,
Sameer K
Community Manager
Community Manager
October 28, 2025

Thanks for sharing the sample as an album. It helps me verify that Lightroom Web does not support the particular DNG from your device. Could you take a few sample images, upload them to any file-sharing platform, and share a public link with me via direct message from your profile? 


Thanks!

Sameer K
(Type '@' and type my name to mention me when you reply)