Answered
Do i need seperate subscription for each device?
I'm currently subscribed to LR and access it through my phone. I want to start using it on my desktop and I can't seem to download the software without signing up another subscription.
Rob_CullenCorrect answer
Community Expert
April 3, 2024
You will need a subscription from Adobe for the "Lightroom Plan 1TB" to enable use of Lightroom-Desktop on the Windows PC as well as all mobile devices.
Contact Adobe Support and ask if you can change your subscription.
You won't need two subscriptions in the long-run, but you may need to keep the mobile 'phone subscription' until your images are available in the Adobe subscription.
Contact adobe support by staying signed in to this forum and clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
In the chat field (lower right of screen), Typing “Agent” into the chat text field will bypass the initial chatbot.
be patient, it can take quite a while to reach a human
If you are not able to get to the chat window, then disable your ad-blockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.
Regards. My System: Windows-11, Lightroom-Classic 15.4.1, Photoshop 27.8, ACR 18.4, Lightroom 9.4, Lr-iOS 10.4.0, Bridge 16.0.3 .
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