Downgrading storage space

Question

I'm looking to downgrade my storage space.
I'm currently on a free trial after my year subscription for 1T space expired. It ends in a few days and I'm curtious what happens to my saved photos if I chose to not renew my subscription. Do all the photos get deleted? What happens if I downgrade my space, does the extra photos get deleted?
also why is there no customer care phone number or email? Hopefully this community forum produces results I guess.
thanks in advance

Theresa J · Answer

I moved your post to the Lightroom ecosystem forum. If you were using Lightroom Classic your photos would be on a hard drive and you wouldn't need the storage space.

I'm not sure what happens to your photos when you downgrade the storage space. My guess is that you won't be able to access them but they may not actually get deleted right away. To be safe, you can use the Lightroom downloader tool to get all of your photos out of the cloud before you downgrade. https://lightroom.adobe.com/lightroom-downloader

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